Terms of service

TERMS OF SERVICE

Last Updated: July 26, 2026

OVERVIEW

Welcome to DreamVision. Throughout these Terms of Service, the terms "DreamVision," "we," "us," and "our" refer to DreamVision and its online store.

These Terms of Service govern your access to and use of our website, products, services, content, and any related features made available through our Shopify-powered store (collectively, the "Services").

By accessing our website, placing an order, or using any of our Services, you agree to be legally bound by these Terms, our Privacy Policy, Refund Policy, and any other policies referenced on our website. If you do not agree with these Terms, you must discontinue use of our Services immediately.

We reserve the right to update or modify these Terms at any time. Continued use of the Services after changes are published constitutes acceptance of the updated Terms.

SECTION 1 – ELIGIBILITY AND ACCOUNT

By using our Services, you confirm that you are at least the legal age required in your country or jurisdiction to enter into a binding agreement.

If you create an account, you agree to provide accurate, complete, and current information at all times. You are responsible for maintaining the confidentiality of your login credentials and for all activities occurring under your account.

You may not transfer, sell, or share your account with another person.

We reserve the right to suspend or terminate any account containing false information or suspected fraudulent activity.

SECTION 2 – PRODUCTS

We strive to display our products as accurately as possible. However, product colors, sizes, and appearance may vary slightly depending on your monitor, mobile device, lighting conditions, or manufacturing variations.

All product descriptions, specifications, availability, and pricing may be updated without prior notice.

We reserve the right to discontinue products or limit quantities purchased by any customer, region, or country at our sole discretion.

SECTION 3 – ORDERS

Submitting an order does not automatically constitute acceptance of that order.

We reserve the right to refuse, limit, cancel, or modify any order for reasons including but not limited to:

  • suspected fraud;
  • pricing or inventory errors;
  • payment verification failure;
  • shipping restrictions;
  • suspected unauthorized resale;
  • violations of these Terms.

Your order becomes accepted only after payment has been successfully authorized and you receive an order confirmation email.

Orders may not always be cancelled after confirmation. Please review your order carefully before completing your purchase.

Returns and refunds are governed exclusively by our Refund Policy.

SECTION 4 – PRICING AND PAYMENTS

All prices displayed on our website are subject to change without prior notice.

Unless expressly stated otherwise, product prices do not include:

  • import duties;
  • customs fees;
  • VAT;
  • GST;
  • local taxes;
  • brokerage fees;
  • other governmental charges.

These costs remain the responsibility of the customer.

We accept secure payments through Shopify Payments and other authorized payment providers available at checkout.

By placing an order, you represent that you are authorized to use the selected payment method and agree to pay all applicable charges.

If a payment cannot be verified or is declined, we reserve the right to cancel the order.

Currency conversion rates shown by your bank or payment provider may differ from the estimated exchange rates displayed on our website.

SECTION 5 – SHIPPING AND DELIVERY

DreamVision ships to most countries worldwide where shipping services are available.

Delivery estimates are provided for convenience only and are not guaranteed.

Shipping times may vary due to:

  • customs inspections;
  • weather conditions;
  • transportation disruptions;
  • local carrier delays;
  • public holidays;
  • force majeure events;
  • other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate shipping address.

DreamVision is not responsible for packages delivered to an incorrect address provided during checkout.

Any customs duties, import taxes, VAT, GST, brokerage fees, or similar governmental charges are the sole responsibility of the customer unless otherwise stated.

Risk of loss transfers to the customer once the shipment has been handed over to the shipping carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content available on this website, including but not limited to text, graphics, logos, product images, videos, designs, software, trademarks, branding elements, and website layout, is the property of DreamVision or its licensors and is protected by applicable intellectual property laws.

You may access our website solely for personal and non-commercial use.

No content may be copied, reproduced, modified, distributed, republished, sold, or exploited without our prior written permission.

Nothing contained within these Terms grants any ownership rights or licenses to our intellectual property.

SECTION 7 – THIRD-PARTY SERVICES

Our website may provide access to third-party tools, applications, payment providers, analytics services, or external websites.

These services are provided solely for your convenience.

DreamVision does not control, monitor, or guarantee the availability, accuracy, security, or performance of third-party services and accepts no responsibility for their content or operation.

Your use of any third-party service is governed exclusively by the terms and policies of the respective provider.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites.

We are not responsible for the content, products, services, or practices of those websites.

Accessing any third-party website is entirely at your own risk.

We encourage you to review the privacy policies and terms of any third-party websites before engaging in transactions with them.

SECTION 9 – SHOPIFY PLATFORM

DreamVision operates its online store using Shopify.

Although Shopify provides the ecommerce platform that powers our website, all purchases are made directly between you and DreamVision.

Shopify is not responsible for the products sold, customer support, warranties, returns, shipping, or any obligations arising from purchases made through our store.

By purchasing through our website, you acknowledge that any claims relating to products or services purchased from DreamVision must be directed exclusively to DreamVision.

SECTION 10 – PRIVACY

Your privacy is important to us. Our collection, use, storage, and disclosure of personal information are governed by our Privacy Policy.

By using our Services, you consent to the collection and processing of your information as described in our Privacy Policy and, where applicable, Shopify's Privacy Policy. Information may be transferred to and processed in countries other than your country of residence in order to fulfill orders, process payments, provide customer support, and improve our Services.

For more information, please review our Privacy Policy.

SECTION 11 – FEEDBACK AND USER CONTENT

If you submit reviews, suggestions, ideas, comments, testimonials, images, or other content ("Feedback") to DreamVision, you grant us a worldwide, perpetual, royalty-free, non-exclusive license to use, reproduce, publish, modify, distribute, and display such Feedback for business, marketing, and operational purposes.

You represent that your Feedback does not infringe the rights of any third party and does not contain unlawful, defamatory, abusive, or misleading material.

We reserve the right, but have no obligation, to remove any Feedback that violates these Terms or applicable laws.

SECTION 12 – ERRORS AND INACCURACIES

Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping costs, or delivery estimates.

We reserve the right to correct any errors, update information, modify prices, or cancel orders affected by inaccurate information at any time without prior notice, including after an order has been submitted.

If your order is canceled due to an error, any payment received will be refunded using the original payment method.

SECTION 13 – ACCEPTABLE USE

You agree to use our Services only for lawful purposes.

You may not:

  • violate any applicable law or regulation;
  • engage in fraudulent or deceptive activity;
  • infringe intellectual property rights;
  • upload viruses or malicious code;
  • interfere with the operation or security of the website;
  • attempt unauthorized access to our systems;
  • use bots, automated software, scraping tools, or AI agents to access or extract website content without our written permission;
  • submit false or misleading information;
  • abuse promotions, discounts, referral programs, or refund policies.

Violation of these Terms may result in suspension or permanent termination of access to our Services.

SECTION 14 – AUTOMATED ACCESS

Accessing our Services through automated systems, bots, crawlers, scripts, artificial intelligence agents, or similar technologies is prohibited unless expressly authorized in writing by DreamVision.

We reserve the right to restrict, block, or terminate automated access that negatively affects website performance, security, or user experience.

Authorized integrations must accurately identify themselves and comply with all technical requirements established by DreamVision.

SECTION 15 – TERMINATION

We reserve the right to suspend or terminate your access to our Services, cancel your account, or refuse future orders at our sole discretion if we believe you have violated these Terms, engaged in fraudulent activity, or misused our Services.

Termination does not affect any rights or obligations that arose before the termination date.

Any provisions that by their nature should survive termination shall remain in full force and effect.

SECTION 16 – DISCLAIMER OF WARRANTIES

Our Services and all products offered through our website are provided on an "AS IS" and "AS AVAILABLE" basis to the fullest extent permitted by law.

DreamVision makes no guarantees regarding uninterrupted website availability, error-free operation, or compatibility with every device or browser.

Except where prohibited by applicable law, we disclaim all express and implied warranties, including warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Some jurisdictions do not allow certain warranty exclusions, so portions of this section may not apply to you.

SECTION 17 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, DreamVision, its owners, employees, affiliates, partners, suppliers, contractors, licensors, and service providers shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from the use of our Services or products.

This includes, but is not limited to, loss of profits, revenue, business opportunities, data, goodwill, or other intangible losses resulting from:

  • website interruptions;
  • shipping delays;
  • customs processing;
  • carrier errors;
  • payment processing issues;
  • third-party services;
  • product misuse;
  • unauthorized access to your account;
  • events beyond our reasonable control.

In jurisdictions where limitations of liability are restricted, our liability shall be limited to the maximum extent permitted by applicable law.

SECTION 18 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless DreamVision, its owners, affiliates, employees, contractors, suppliers, partners, licensors, service providers, and Shopify from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable legal fees, arising out of or related to:

  • your violation of these Terms;
  • your misuse of our Services;
  • your violation of any applicable law;
  • your infringement of any third-party rights;
  • any fraudulent, negligent, or unlawful conduct committed by you.

DreamVision reserves the right to assume the exclusive defense of any matter subject to indemnification at your expense.

SECTION 19 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable under applicable law, that provision shall be enforced to the maximum extent permitted, and the remaining provisions shall remain valid and fully enforceable.

The invalidity of one provision shall not affect the validity of the remaining Terms.

SECTION 20 – ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy, Refund Policy, Shipping Policy, and any additional policies published on our website, constitute the complete agreement between you and DreamVision regarding your use of our Services.

They supersede any prior agreements, communications, representations, or understandings, whether written or oral.

Any ambiguity in these Terms shall not be interpreted against the drafting party.

SECTION 21 – ASSIGNMENT

You may not assign, transfer, or delegate any of your rights or obligations under these Terms without our prior written consent.

DreamVision may assign, transfer, or delegate its rights and obligations under these Terms without notice where permitted by applicable law, including in connection with a merger, acquisition, corporate restructuring, or sale of assets.

SECTION 22 – GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where DreamVision is legally established, without regard to conflict of law principles.

Any dispute arising from or relating to these Terms or the use of our Services shall be submitted to the competent courts of that jurisdiction, unless mandatory consumer protection laws in your country provide otherwise.

Nothing in these Terms limits any consumer rights that cannot be waived under applicable law.

SECTION 23 – FORCE MAJEURE

DreamVision shall not be liable for any delay or failure to perform its obligations resulting from circumstances beyond its reasonable control, including but not limited to natural disasters, pandemics, epidemics, war, terrorism, civil unrest, labor disputes, governmental actions, internet outages, power failures, customs inspections, transportation disruptions, supplier shortages, or other force majeure events.

In such circumstances, our obligations shall be suspended for the duration of the event.

SECTION 24 – CHANGES TO THESE TERMS

We reserve the right to modify, update, or replace these Terms of Service at any time.

The most current version will always be available on this page and will indicate the "Last Updated" date.

Material changes will become effective upon publication unless otherwise required by applicable law.

Your continued use of our Services after any updates constitutes acceptance of the revised Terms.

SECTION 25 – CONTACT INFORMATION

If you have any questions regarding these Terms of Service, please contact us using the information below.

DreamVision

Email: dreamvision.us@gmail.com

Business Address: Fuente roble 10, Santiago

Customer Support: Available through our Contact page or by email.

SECTION 26 – INTERNATIONAL SALES

DreamVision sells products to customers in multiple countries. By placing an international order, you acknowledge that you are responsible for complying with the import laws and regulations of your destination country.

Unless otherwise stated, customers are responsible for any applicable customs duties, import taxes, VAT, GST, brokerage fees, or other governmental charges imposed after shipment.

DreamVision is not responsible for delays caused by customs authorities, border inspections, carrier disruptions, or local governmental procedures.

If an order is refused, abandoned, or returned due to unpaid customs charges or failure to comply with local import requirements, any refund will be subject to our Refund Policy and may exclude shipping costs, customs fees, and other non-recoverable expenses.